The Gentle Life and Nikken are completely dedicated to our customers and are committed to providing them with the highest level of customer service possible.
Your satisfaction is our priority.

The Gentle Life commitment to you

• The Gentle Life is committed to customer service to assist you. Nikken Brand Consultant I am at your entire disposal to provide assistance and support with product information, ordering, and any issues you may encounter.

• a helpful and courteous attitude;

• the service available from Monday to Saturday from 9:00 am to 9:00 pm (Depending on availability I can also be available on Sunday but you must first contact by email);

• Control of operations and orders;

• Respect the commitment to respond to all written requests.

• Manage communications in such a way that calls are answered as quickly as possible

How to contact The Gentle Life ?

We aim to ensure a high level of customer satisfaction and consider it extremely important to provide service in accordance with good practice.

Thus, if you have a complaint to send us or any suggestion on any aspect of our services, please send an email:

Also see our Nikken FAQ

Your mail will be evaluated on the same working day or, if received over the weekend or on a public holiday, the next working day.

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